Furniture & Mattress Delivery
Your furniture can be delivered in 3-5 weeks by our trusted delivery partner!
Thanks to our significant inventory commitment and distribution system, we achieve a 99% in-stock status on all of our merchandise. If in the unlikely chance there is something out of stock, our team will contact you to discuss your options.
Free FedEx/UPS Shipping
Most home decor items, area rugs & online-only labeled products qualify for free shipping. Floor lamps & select area rugs will be delivered by a trusted delivery partner.
Home décor & online-only labeled product should arrive in 5-10 days. Once your order has been shipped, we will email the tracking number to you.
Rugs are shipped factory direct for free. Most deliveries arrive within 3 weeks, but some could take up to 6 weeks. Once your order has been shipped, we will send you the tracking number.
In-Store Pickup Includes
Assuring Product Quality
Whenever possible, we open, inspect and assemble your furniture prior to delivery to assure the highest standard of quality.
We are proud to offer quality products with great value to our customers. Merchandise received in good condition is not returnable or cancellable. No refunds are available.
All furniture is thoroughly inspected at several key points in our preparation and delivery process to make sure it's received in good condition. If you have chosen to pick up your order from one of our showrooms, we encourage you to inspect your items item before you take possession.
In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before your possession, please notify the delivery team or a customer care representative of the damage. For furniture, arrangements will be made for a qualified repair technician to come to your home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note: we reserve the right to repair or replace your furniture as deemed necessary and solely at our discretion.
Area Rugs & Online-Only Labeled Product
Rug & online-only labeled product exchanges and returns are handled by contacting our customer care department at 1.866.383.4484 (option 2). Please note: all returns for accommodations require a restocking fee of 10%.
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