(based on 30 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We bought this for our beach house and it is perfect. The slipcovers are heavy durable denim and the color is great. The cushions are deep and very comfortable. It comes with 4...Read complete review
We bought this for our beach house and it is perfect. The slipcovers are heavy durable denim and the color is great. The cushions are deep and very comfortable. It comes with 4 pillows for each piece (sofa and loveseat) which are pretty, comfortable and very full. We made a great choice!!
Most Liked Negative Review
Disappointed in the quality
I have the sofa, chair and ottoman. Before the furniture was 2 1/2 years old, the seat cushions have flattened to the point where you feel like you're sitting on the frame...Read complete review
I have the sofa, chair and ottoman. Before the furniture was 2 1/2 years old, the seat cushions have flattened to the point where you feel like you're sitting on the frame of the chair. The denim has worn like a pair of old jeans and looks shabby. The back cushions on the sofa are the exact opposite. They roll forward when sitting on them, and then they tend to bunch and puff out, making it hard to keep them up against the back of the sofa. Although, when the furniture was new, they were the most comfortable pieces. I am disappointed in Raymour & Flanigan's customer service. They have not responded to my request for information. I am trying to find out how to replace the cushions, and if the denim covers are washable. If anyone has ever washed the slipcovers, I would love to know.
Reviewed by 30 customers
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By Mrs Mommy
from New York
About Me Budget Shopper
Comments about H.M. RICHARDS Cindy Crawford Home Brynn Sofa:
I really wanted to love this sofa and have had my eye on it for a long time. It only ever seemed to go $50 lower on any sale even though it's been on the market for awhile. I really loved the casual look of the jean material and the fact that you can pair it with something more bold and patterned. But the real selling point for me was the washable covers. You can remove every piece and clean them. With kids and pets, this is a must. The accent pillows, while nice, are not to my taste but they can be removed so that's a plus. However even with a new patterned pillow there's no space for them on the couch with the two other basic jean pillows. The back cushions are thick and comfortable, but they stick out way too much unless you take care to push back against them. Not a huge deal but slightly annoying. I've broken them in slightly by rotating them which is a nice feature. The seat cushions, while extremely firm at first (uncomfortably firm) have softened up... too much. They ready sag after a few weeks use. And after you get it it's very noticeable that the cushion has been squished. It doesn't spring back to its shape after your weight is removed. For the cost I was hoping for something nicer. My old sofa, which I had gotten used, had better quality cushions than this. They are terrible. I will most likely replace the inside material with something more substantial, because its pretty bad. The rest of the sofa is great. It's sturdy, the material is strong yet soft. I love it but I don't love it. Not certain I would purchase again.
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from Dumont, NJ
About Me Midrange Shopper
Love the denim, casual look. Construction of sofa is good. The sofa cushions are terrible. I have had the sofa for 6 months. Despite reversing the cushions at least once to twice a week, they flatten out and are very uncomfortable. I just went to an upholsterer and ordered new cushions to the tune of $300.00. That was just for the sofa.
Bottom Line No, I would not recommend this to a friend
(2 of 2 customers found this review helpful)
By Mrs. B
from Conshohocken, PA
I have two teenagers and four dogs! Everybody lives on the furniture. I am not having a problem with dog hair sticking to the material. The cushion occasionally will slip, but I have never owned furniture that I didn't have to primp a little bit. So you fluff a cushion here and there, it's not going to be stiff forever if you use it daily, which we do! Love the fact you can pop the cover in the wash. I also have the two chairs in denim instead of the love seat, my kids wanted their own space and I think it's better than a love seat. Our house is casual and I now have better options to play with pops of color. I would buy this again!
Service and delivery comments:
I did not have home delivery. Believe it or not, the couch fit in my mini van and both chairs fit in the back of my sons truck. I did have to return the one chair, it appearred the one arm was a little loose. Replaced in no time, someone came out on a tuesday and picked it up by friday.
Bottom Line Yes, I would recommend this to a friend
Great family sofa
from Bucks County, Pa.
We've had this for years. It holds up so well. It stands up to our crazy dogs and the covers are easy to get on and off to wash. The denim does fade after a few years, but that too is part of the charm. It's comfy and well built. I have recommended this to friends and they've thanked me afterwards. Highly recommend!
(1 of 2 customers found this review helpful)
from Buffalo, NY
Very comfortable and extremly durable. Love this couch, total family couch.
(3 of 3 customers found this review helpful)
peice of JUNK!!!
By irish mom
from Derby N.Y.
About Me High-end Shopper
this couch is JUNK!!! the cushions do not stay against the back,they slide off the seat & do not hold their form!! PLEASE DO NOT WAIST YOUR HARD EARNED MONEY ON THIS PIECE OF TRASH!!!
(11 of 12 customers found this review helpful)
By Jenn so sadly disappointed
from Souderton, PA
So, I have the Cindy Crawford Brynn sofa set with chair and ottoman for 3 years now... within the 1st month of my purchase my old cat (who never claws furniture intentionally) jumped up and b/c it was slightly higher than the last sofa we owned her claws snagged and looped the denim. The Protection Plan is useless... b/c it only covers this issue once (replacement of the slip cover once – something they fail to tell you at time of purchase – buyer beware). I figured it might happen again since we never kept the old girl off of furniture. So I did the waiting game... however 3 years later the blue denim is so HORRIBLY SUN FADED (whitish in some areas) that to replace the seat cushions they would not match the rest of the fabric. Lesson learned… Stick with Micro fiber… never had an issue with the color fading or cat claws from her walking on the furniture. And yes, her walking would snag the denim here and there too. On a final note... I have never had the slip covers washed or dry cleaned and it still is whitish like ugly worn out denim jeans. Sorry forgot to mention... we are not a home that replaces furniture every few years so I am very disappointed in the longevity of this set especially for the pricing and who its from.
(6 of 8 customers found this review helpful)
from guilford, ct
We purchased this sofa and love seat 1 1/2 years ago. It is a beautiful set but does not hold up to pets. We are already looking to purchase new set. Fabric is a dog hair magnet and difficult to vac off. Dirt shows up also. It is a very good quality set and has a nice informal look but avoid if you have dogs or cats.
(5 of 5 customers found this review helpful)
from Mount Laurel, NJ
I have had this set for 5 years and it is holding strong. I would buy it over and over agin it is the most comfortable couch I have ever owned and it holds up. I put the material in the washer all the time and it hasn't lost it color or looks worn out. It is definitely worth the money.
(9 of 9 customers found this review helpful)
Children & Pet Friendly AND Washable!!!
By Bonnie into Casual Living!
from Colts Neck, NJ
I bought this sofa NOT once, but twice! This had nothing to do with the product or quality. I LOVED the fact the slipcovers are 100% cotton AND I can wash & dry them! I have 2 small doggies and they like to sit with us on the couch. I had my first Cindy Crawford denim sofa for years with NO SIGN of aging. The cotton slipcovers just got better and softer with each washing, just like a favorite pair of jeans. I accidently touched the slipcovers to some bleach while I was in the laundry area. I decided to give the couch to one of my sons who moved into his own place. When my husband & I went to buy another couch, we couldn't find one we liked as much as our Cindy Crawford Brynn Sofa. So we went back to Raymour & Flanigan for our purchase. I told the saleperson that he didn't have to work that day. I told him to save the sales pitch and sign us up for another denim couch. It arrived 3 days later and we couldn't be happier....AGAIN! I'm going to buy an extra set of slipcovers, not because these will wear out but just to have a different look for different seasons. Thank you Raymour & Flanigan for your quality well built product which I completely and wholeheartedly endorse! I LOVE MY DENIM SOFA!!!
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