(based on 30 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Absolutely Love it!!
I just recently took delivery of the Elba sofa. It looks great and is built like a tank. Excellent quality leather and the seats/cushions feel like they'll hold their shape for a long ...Read complete review
I just recently took delivery of the Elba sofa. It looks great and is built like a tank. Excellent quality leather and the seats/cushions feel like they'll hold their shape for a long time. The sofa has a very sturdy feel to it. One thing I noticed right away is that the color was slightly different from the showroom model we looked at. The one I got is a nice darker brown and the showroom model we saw had a dark tan color. I was delighted with the color as I like the dark brown better.The Delivery men were very professional and sofa came wrapped in both plastic and cloth cover. Very well protected. The guys even helped me remove a door from my living room in order to have it fit through. Overall, I'm very pleased with my purchase.
Most Liked Negative Review
Pretty but doesn't hold up
We own both the sofa & love seat & we tend to have our favorite spots that we sit in. Within the first year the Sofa had to be replaced & the love se...Read complete review
We own both the sofa & love seat & we tend to have our favorite spots that we sit in. Within the first year the Sofa had to be replaced & the love seat re-webbed due to deflation of the core under the cushions. Within 2 years they had to take both pieces apart & insert extra core material. We are of average weight but retired so we spend perhaps more time on the couch than some - but I don't think this product is made for much more than occasional seating. It looks pretty & the Platinum plan pays for itself but after June this year we're on our own - so safe to say I'm a bit disappointed.
Reviewed by 30 customers
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(1 of 1 customers found this review helpful)
Not worth the money
from Huntington, NY
About Me Midrange Shopper
Comments about Natuzzi Editions Elba Leather Sofa:
I am glad I purchased the Platinum protection plan with this sofa! Within the first year the most often sat on surfaces hollowed out & lost their support. The cushions are attached so they don't need to cover in leather so you are unable to turn the cushions over or move them around. R & F came & replaced strapping. In the 3rd year they came & replaced strapping & physically put in additional fill. It is now the 5th year & obviously out of options - the sofa needs more fill or something - totally sunken in & not in a comfy cozy kind of way...except in the seats no one sits on. Very uncomfortable!!
Bottom Line No, I would not recommend this to a friend
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from Bucks County, PA
I really needed to replace my family room furniture. I went to R & F with leather couches on my list. I looked at all that they had to offer and settled for this model. I really love how it looks and it appears to be pretty sturdy. The HUGE problem is that the cushions are packing down already and that started within 5 months of my purchase. No one in our family is overweight; we're all about average so the sofas aren't being abused. I'm pretty concerned since I owned my last sofa for almost 20 years and that was never an issue. The center cushion on both sofas is visibly packed down to the point where there's a noticable depression in the cushion. I've contacted R & F so we'll see what they can do to rectify the problem. I really wish I could recommend this to friends but the cushion issue is really a downer for me.
color problems from beginning
from Orange County, NY
I purchased a R & F leather love seat and couch in 2010. I liked that this leather furniture was soft and comfortable. From the time this set was delivered to my home I have had several issues with the quality of the leather. The first problem occurred when observed that brown color on the arm of the couch would just wipe off. A service man comes out only to spray something on the couch what appeared to be some type of paint. This really amazed me that this was how they attempted to correct this problem. Unfortunately within a week the paint on the arm once again came off. Since then I've noticed chips of color continue to come off and several spots on the loveseat. Fast forward to the other day when a cup of tea NOT EVEN HOT spilled on the couch causing a huge stain while the paint just seemed to disappear. I could not believe my eyes the color just poured off the couch. I truly believe there is a manufacturing or processing defect with the leather on my furniture. I have a service call scheduled for Jan 3rd I will update this post.
Images shared by Shane
What a statement in my living room!
By pajama girl
I have 2 of the sofas and 2 of the chairs and 2 of the ottomans to match this set. What a statement in my living room! Really nice! I love the look and feel it gives. It does look very classy. It is easy to keep clean and I have had no problems with any of the pieces. They are amazing!
Bottom Line Yes, I would recommend this to a friend
By Sad Couch Owner
from Philadelphia, PA
We've had the sofa and recliner for just over a year. The sofa has been replaced twice. The cushions began to lose shape almost immediately and sitting on one side of the couch was much less comfortable than the other. The frame began to sag after two months or so and the bottom right hand side began to push out. The sofa snapped the on the right side in just under 6 months. Getting it replaced was much easier than I expected. The second couch gradually fell apart. I initially thought the cushions were losing their shape until I tried sweeping under the couch and could only get under the middle. Turns out, the frame collapsed in on either side towards the center. The technician offered to screw the frame back together and reinforce it. I opted to have it replaced again. After having the (second) new sofa for a few weeks, the cushions begin to lose their shape. The recliner cushions do as well. I love the look and size of this set but am beyond disappointed in the product.
from Glen Mills
This is the perfect sofa; it's comfortable and durable at the same time. This is my second purchase of Natuzzi leather furniture. My first was a sectional sofa that was passed on to my daughter and her family and is still going strong after 12 years. In between Natuzzi pieces, I had purchased another "leather" sofa made by a well know manufacturer who's name started with an A but it turned out to be junk and the "leather" blistered....believe it or not. I would never buy anything leather unless it was made by Natuzzi. The only drawback was the amount of time it took between ordering and delivery....but well worth the wait.
best quality leather
(2 of 2 customers found this review helpful)
very disappointed in color
I've purchased this living room set in brown I've had it since 2010 & the color is fading it looks very bad, I've called raymor & flangan & they send out a tech & he sprayed paint it. I did not purchase a item to be spray painted, they are going to send out another tech to see if it's defected. I've read the reviews and it seems no one is having any problem with color so i'm thinking that it is defected.
By Bushwick Rick
from Brooklyn, NY
Images shared by Bushwick Rick
(5 of 5 customers found this review helpful)
Service and delivery comments:
Delivery was prompt & in good condition. Customer service has always been helpful & professional for all problems
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