Connecticut: Connecticut stores are open for business, no appointment needed.
Delaware: Stores in Delaware are now open by appointment. Schedule your store visit now.
Massachusetts: Stores in Massachusetts* are now open by appointment. Schedule your store visit now. *Select stores excluded.
New Jersey: Many stores in New Jersey* are now open by appointment. Schedule your store visit now. *Select stores excluded.
Upstate NY - Stores in Rochester, Syracuse, Watertown, Binghamton/Elmira and Utica are now open, no appointment needed.
Western NY - Stores in Western NY are now open by appointment. Schedule your store visit now.
Pennsylvania: Our Wilkes-Barre and Stroudsburg stores are open for business, no appointment needed.
Rhode Island: Rhode Island stores are open for business, no appointment needed.
Our other stores remain closed, but we are open and ready to serve you online. Our highly-trained Home Furnishing and Sleep Consultants are available and ready to answer any questions you may have. Call (select option 2), text or chat directly with us for support. New online orders will be fulfilled as soon as possible.
We have modified our store shopping experience to provide a safe and comfortable experience for our guests and associates. Please see below for the precautions that we are taking in our stores.
- Associate Wellness: All associates are required to take their temperature and undergo a wellness check prior to starting work.
- Face Coverings: All associates are required to wear a mask in our showroom. We have disposable masks available for guests while shopping.
- Social Distancing: Please adhere to social distancing measures and maintain a 6 ft. distance from other customers and associates.
- Sanitizer & Disinfectant Wipes: These items are made readily available throughout our showroom for associate and customer use as needed.
- Customer Limits: We are actively limiting the number of customers allowed in our showrooms at one time.
- Focused cleaning: Our associates are asked to focus on the cleansing of our showrooms frequently in all areas.
- Door handles: Paper towels are available to use to open doors.
- Bathrooms: Bathrooms are cleaned thoroughly every 2 hours for our customers.
- Sanitizing: Our associates are focused on sanitizing their hands and any technology used within our showrooms between each customer.
- Mattress Protectors: These are made available while testing products throughout our showrooms.
- Illness: If any associates or customers are exhibiting symptoms, such as fever, cough, shortness of breath or difficulty breathing, chills, etc., then they will be kindly asked to leave the store and return at a future date.
We have reinstated our white-glove delivery service and are now offering no-contact delivery 7 days a week in most locations; Deliveries to Manhattan remain suspended due to the current health situation. Please Call (select option 5), text or chat with a Customer Care associate to schedule your order for delivery.
You can elect to have your furniture delivered to your door, garage, or the room of your choice. We are taking extra precautions to ensure the safety of our guests and associates, including:
- Delivery teams wearing masks and gloves.
- Checking delivery and warehouse associates' temperatures daily.
- Requiring associates who are ill to stay home.
Items marked as Free Shipping continue to be shipped via 3rd party partners such as UPS and FedEx.
Pickups are available at open showrooms only. Contact your store for more information.
Pickups are currently suspended at all other locations. If you would like to change your pickup to a delivery, please call us at 1 (866) 383-4484, chat or text us 1 (888) 729-6687.
Platinum Protection Plan repairs and all in-home service visits have now resumed. If you have an existing service request, we will call you to reschedule. For new Platinum Protection Plan claims or other service claims, please email your order information and claim details to email@example.com.
Any Raymour & Flanigan Credit Card account customers experiencing financial hardship are encouraged to contact:
- Any Raymour & Flanigan Credit Card account customers experiencing financial hardship are encouraged to contact:
- Raymour & Flanigan Credit Department
As we have for over 65 years, we will do everything we can to provide you with an exceptional experience. Thank you for visiting us for your home furnishing and mattress needs. Please refer back to this page for future updates.